Shipping policy

WHERE WE SHIP

We ship jewelry worldwide, plush toys and bundles within Europe.

SHIPPING COSTS

Germany: jewelry €4.99, parcel (e.g. plush toys, bundles) €5.99 – free from €45 order value. Tracked.

Austria, Italy, Spain, France, Netherlands, Belgium, Luxembourg, Poland, Czechia, Denmark: jewelry €4.99 (free from €45), parcel €8.99 (free from €69).

Other EU countries, Switzerland, United Kingdom, Liechtenstein: jewelry €4.99 (free from €45), parcel €9.99 (free from €69).

Norway, Iceland, Serbia, Bosnia, Montenegro, Albania, Moldova: jewelry €4.99 (free from €45), parcel €13.90.

Worldwide (outside Europe): jewelry €9.99 (free from €45). Parcels are not available outside Europe.

Parcels are shipped with tracking (to Bulgaria, Cyprus and some non-EU countries only until handover to the foreign postal service). Jewelry to countries outside Germany is sent as a letter without tracking. The exact cost for your country is shown at checkout.

DELIVERY TIME

Delivery within Germany takes 2–4 business days, within Europe 2–8 business days (unless stated otherwise in the product description).

We cannot deliver to parcel stations.

TRACKING

Click “Track shipment” in your shipping confirmation. If your order contains an item with a longer delivery time, please wait for that time before tracking your order.